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How okjkt10 Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we keep it secure.

Account data protectedDANA, OVO, GoPay contextYour rights, your controlNo third-party sellingIndonesia-region scope
okjkt10 How okjkt10 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at okjkt10 runs across four areas: how we store account records, how we handle cookies, how we secure your wallet transactions, and how long we keep data before it is deleted. Each area has a defined internal process, not just a policy statement. Players in Surabaya and Bandung access the same account infrastructure, and the same data-handling rules apply regardless of which region you log in from.

Account Data Security

Account passwords are hashed and never stored in plain text. Login sessions use token-based authentication, and any suspicious activity triggers a verification prompt sent to your registered contact.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections are visited most. You can adjust cookie preferences via your browser settings at any time.

Payment Data Handling

Deposits via DANA, OVO or GoPay pass through encrypted payment channels. We store only the transaction reference and status — never your full wallet number or PIN.

Retention and Deletion

We keep active account data while your account remains open. When an account is closed, personal data is deleted or anonymised within the period required by applicable law in eligible regions.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct or remove data we hold about your account — or if you have any concern about how your information has been handled — you can contact our support team through any of the channels below. We aim to acknowledge privacy-related requests and respond with a clear outcome as quickly as our review process allows.

Live Chat Open the chat widget from any page on okjkt10. Describe your privacy request clearly and our team will log it and follow up on the same session where possible.
Email Support Send your request to our support address shown on the Contact page. Include your registered email so we can locate your account record accurately and respond directly.
Account Help Centre Log in to your account and navigate to Account Settings to review what personal details are currently stored, and to submit a correction request without leaving the dashboard.

Your Privacy Questions, Answered Clearly

These are the questions we receive most often about how personal data works on okjkt10. If something here does not cover your situation, reach our support team directly via live chat or the email address on the Contact page.

We collect your name, email address and phone number at registration. Device and session data is captured automatically to protect your account from unauthorised access.

We share only the minimum data needed to process your deposit or withdrawal with the relevant payment partner. We do not share account data with them for marketing purposes.

Yes. Send a request via live chat or the support email on our Contact page. Include your registered email address and we will locate and summarise the data held on your account.

Contact our support team with a deletion request. We will process it in line with applicable law — some transaction records may need to be retained for a defined period before full deletion.

Session cookies keep your login active. Analytics cookies help us see which sections of the lobby you use most. You can disable non-essential cookies through your browser settings without losing account access.

Once your account is closed, we delete or anonymise personal data within the timeframe required by applicable law for eligible regions. Transaction references may be retained longer as legally required.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.