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What Our Legal Terms Mean for Your Account

okjkt10 operates under a defined legal framework that governs how your account, transactions and data are handled. Everything here applies where local law and eligible regions permit access — read these terms before you use the platform.

Jurisdiction-dependent accessAccount policy scopeDANA, OVO, GoPay transaction termsData retention rulesUser rights and contact
okjkt10 What Our Legal Terms Mean for Your Account
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

For any legal query — account terms, data requests or transaction disputes — use the contact paths below. We respond to formal legal requests through our dedicated channel. For general account help, live chat handles queries faster during active hours.

Team online

Live Chat

Open the chat widget inside your account dashboard. Agents handle account-level legal queries, wallet verification issues and terms clarification during active support hours.

Legal Email

Send formal requests — data access, account closure or dispute notices — to our legal email address shown in your account settings under the Help section.

Account Help Centre

The Help Centre inside your account lists current policy documents, revision dates and step-by-step procedures for submitting a formal data or account request.

POLICY HANDLING STANDARDS

How We Manage Data, Cookies and Account Security

Our approach to data, cookies and account security follows a structured internal policy. Players in Bandung and across Indonesia interact with the platform under the same data handling rules. We apply session-based cookies to keep your account active and to remember wallet preferences like your last used payment method — DANA, OVO or GoPay. No data is sold to third parties. Account security relies on OTP verification at login, with a re-verification step triggered when your deposit wallet changes. We retain transaction records for the period required by applicable financial compliance rules.

Cookie Policy

We use session and preference cookies only. Preference cookies remember your last wallet selection — DANA, OVO or GoPay — so you do not re-enter it on every deposit. You can clear these in your browser at any time.

Data Retention

Transaction and account data is retained for the period required under applicable financial rules. Once that period ends, data is deleted unless a live dispute or legal hold applies to your account.

Account Security

OTP verification protects login and any wallet change. If you switch your registered GoPay or OVO number, a re-verification step triggers before the new wallet becomes active on your account.

Data Requests

You have the right to request a copy of your personal data or ask for its deletion. Submit your request through the legal email path shown in your account Help section; we confirm receipt within two working days.

Your Legal Questions, Answered Directly

These are the questions we receive most often about account terms, data rights and how our legal framework applies to your use of okjkt10. If your question is not covered here, use the legal email path in your account settings.

Access depends on local law and whether your region is within our eligible territories. Check current access eligibility by attempting to open your account — we show a clear notice if access is restricted in your area.

We store registration details, login history, transaction records linked to DANA, OVO or GoPay, and session activity. We do not sell this data. You can request a full copy through the legal email address in your Help section.

Send a deletion request to the legal email address listed in your account settings. We confirm receipt within two working days and process the request once any mandatory financial retention period has passed.

We publish any update to our terms on this page with a revision date. If you continue using the platform after the revision date, that counts as acceptance of the updated terms. We recommend checking this page periodically.

Local mandatory law takes precedence over any conflicting clause in our terms. The rest of the agreement remains intact. If you are unsure how a specific clause applies to your region, contact us through live chat or legal email.

Transaction disputes involving DANA, OVO or GoPay are handled through our legal email channel. Provide your account ID, the transaction reference and a description of the issue. We review and respond within the timeframe stated in our dispute policy.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.